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Transcript

Product Ecologies: Working with Internal Products

What are the advantages and constraints of building products for people who have the same badge as you?

A big thank you to everyone who joined us for our Product Ecologies series kickoff!

In this first session, we tackled a topic that doesn’t get nearly enough airtime: internal products. From enabling employees to powering core operations, these products sit at the heart of how organizations deliver value but come with unique challenges.

Highlights from the session featuring

and included:

  • Why internal products often struggle with funding, focus, and follow-through

  • How to define success when there’s no direct customer revenue

  • Practical approaches for discovering and validating internal user needs

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We wrapped with a lively Q&A and some great real-world examples from attendees. If you missed it or want to revisit the conversation, check out the full recording right here!

We’ll be back in a couple months for our next installment of Product Ecologies.

In the meantime, subscribe to our events page for new and upcoming webinars, conversations, and more. Next up? A conversation with Michael Feathers, author of the classic book “Working Effectively with Legacy Code”.